About this training workshop
Definition of Performance Management – A process which is designed to improve organisation, team and individual performance and which is owned and driven by line managers.
As managers, we have a duty to ensure that staff we have line management responsibility for, perform to the highest standard for our organisation. Managing performance starts at the recruitment stage and goes right through to staff development, promotion or dismissal. To manage performance effectively, supervisors and line managers require to understand their role and the impact their behaviour and knowledge can have on the organisation as a whole. Organisations that manage performance effectively are likely to have a low turnover of staff, high productivity and good staff morale. Organisations that follow have such an ethos, are much less likely to be taken to industrial tribunals
The aim of the course is to introduce the benefits of using performance management tools efficiently and effectively with a view to setting, maintaining and hopefully exceeding standards and targets set by the organisation, and at the same time mitigating, as far as possible, decisions leading to unfair and wrongful dismissal.
What you’ll learn
- A better understanding of basic employment law in relation to managing the performance of staff
- Tools and techniques in getting the best out of staff
- An understanding of the difference between performance and disciplinary issues
- An understanding of the difference between disciplinary and grievance
- An understanding of the procedures and process required for disciplinary and grievance situations
- Basic (relevant) employment law
- Managing absence/staff retention
- Managing people and processes
- Managing the disciplinary process
- Performance vs disciplinary
- Managing the grievance process