De-escalation Training for Care Staff Course (includes breakaway techniques)


The aim of this de-escalation for care staff training course is to learn how to deal with threatening situations by teaching the delegate the correct procedures for protecting themselves and those around them



About this training workshop

De-escalation training is about understanding where challenging and aggressive behaviour comes from and, to the fullest extent possible, mitigating that risk using common sense, professional, compassionate and procedural techniques. Its aim is to limit the amount and extent of any challenging behaviours that residents in care can exhibit.

In the social care environment though, it is likely that confrontation is inevitable. Most of the time this manifests itself verbally. Sometimes, however, physical confrontations can arise. Some sectors, in particular the care sector, are more prone to physical confrontations and no matter how hard you try to resolve problematic issues, threatening behaviour is unavoidable.

Breakaway training aims to deal with these threatening situations by teaching the delegate the correct procedures for protecting themselves and those around them. It’s very similar to self-defence in the way that it teaches protection and breakaway techniques in circumstances of aggression and physical assault. This is vital for anyone working in a care environment, as patients can sometimes be physically aggressive due to behavioural issues.

Importantly, breakaway/restraint training demonstrates how to cope with physically aggressive behaviour in relation to your duty of care.

What you’ll learn


  • What are ‘challenging’ behaviours
  • Types of challenging behaviour
  • Understanding the common behaviours and causes
  • Prevention/ de-escalation techniques
  • Techniques for managing challenging behaviours (organisation /individual)
  • Assessing/reducing risk
  • Verbal/non verbal communication

Breakaway/restraint training

  • Why is Break away/Restraint training important?
  • Legal frameworks
  • Forms of restraint
  • Alternatives to restraint
  • Actions to avoid being restrained or attacked
  • Safely disengage from being held
  • Safely disengage another person from being held
  • Avoid and defend kicks and punches
  • Post-incident actions
  • Record keeping and de-briefing

Potential delegates

Anyone working in the care sector with service users


Full or Half Day Training

Group Booking – Full Day, Group Booking – Half Day